Terms and Conditions for Online Service
Introduction
These terms and conditions govern the use of our online service (the “Service”), which provides users with the ability to purchase and access products and services offered by Design and Supply through our website (the “Site”).
By accessing or using our Service, you agree to comply with these Terms and Conditions and all applicable laws. If you do not agree with any part of these Terms and Conditions, you should not use our Service.
Ordering Process
To place an order for products or services via our online service, you must complete all required fields in the order form and provide accurate information as requested.
Once your order is placed, you will receive an email confirmation acknowledging receipt of your order. This does not constitute an acceptance of the order, and the contract will only be formed when the product or service is dispatched or confirmed.
We reserve the right to refuse or cancel any orders, including but not limited to cases of suspected fraud or if the item is out of stock.
Payment Terms
All payments must be made via the payment methods available on our Site.
You agree to provide accurate and complete billing information. Payments for products and services are processed securely, and any failure to complete payment may result in the cancellation of your order.
Delivery
Delivery of products or services will be made according to the terms outlined on the checkout page.
We will take all reasonable steps to deliver your items in a timely manner; however, we cannot be held liable for delays outside of our control.
Cancellations
You have the right to cancel your order within 1 day from the date of receipt of your order, subject to the Returns and Refunds Policy below.
If you wish to cancel your order, you must notify us by emailing dsl@designandsupply.co.uk. After receiving confirmation of cancellation, the product or service will be processed for a refund or cancellation.
Returns and Refunds
Please refer to our Returns and Refund Policy for information about returns and refunds.
Warranties and Liability
We provide our products and services with reasonable care and skill. However, unless specified otherwise, we make no other warranties regarding the suitability or fitness of the products or services for any particular purpose.
Our liability is limited to the value of the goods purchased or the service rendered and shall not extend to any indirect or consequential losses.
Privacy and Data Protection
By using our online service, you consent to the collection and use of your personal data in accordance with our Privacy Policy.
Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be communicated through the website or email notification.
